Overview
Missed-call text-back
RunningCustomer ServiceA missed call gets an instant text with a booking link — before the caller dials the next company in the search results.
How it runs
- 1Call rings out or hits voicemail
- 2Caller is texted within 30 seconds, with a booking link
- 3Reply is read and answered; booking lands on the calendar
- 4Anything unusual is flagged for the front desk
This month
123
items handled
25
hours saved
3
issues caught
Handled automatically: 108Queued for a human: 12Issues caught: 3
12-week volume trend
Today's run log
- Missed call from (231) ••• •887 → text sent → caller replied, quote requestedHandled automatically2:33 PM
- Missed call from (231) ••• •887 → text sent → caller replied, quote requestedHandled automatically2:03 PM
- After-hours call → text sent → booked for 8:00 AM slotHandled automatically12:39 PM
- Missed call from (616) ••• •412 → text sent → appointment bookedHandled automatically9:23 AM